Balla strive to ensure that the goods we deliver are well designed, top quality and made for the well dressed baller. We hope that the purchases you make from Balla Balaclava reflect this. If for any reason you are not satisfied we would be happy to do an exchange or return for you.
If you purchased an item from ballaapparel.com and want to exchange it for a different color, size or style, you can do so by returning the item, within 30 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability on ballaapparel.com.
Item(s) purchased from ballaapparel.com must be returned in new, unused condition with original tags still attached in order to receive a refund. To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.